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01 Introduction
At Formación Psicoterapia (Foro Internacional para la Formación en Psicoterapia S.L. B21869797) we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose and protect your personal information. By using our website, you agree to the practices described in this policy.
02 Information we collect
We collect different types of information in order to provide our services. This includes:
Your name, email address, shipping and billing address, phone number, payment details and other information when you register, make a purchase or contact us.
Data about your visit to our website, such as IP address, browser type, pages visited, and the date and time of your visit.
We use cookies to improve the user experience, measure site performance and deliver personalised advertising.
03 Use of information
We may use the information collected to:
- Process and manage your orders.
- Respond to your enquiries and provide customer support.
- Send promotional communications, offers and news, provided you have given your consent.
- Personalise and improve your experience on our site.
- Comply with our legal obligations.
04 Sharing your information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Companies that help us operate our website and provide our services, such as payment, delivery and marketing services.
Where required by law, to protect our legal rights, respond to requests from public authorities or to prevent fraud.
05 Protection of your information
We take reasonable measures to protect your information against unauthorised access, alteration or disclosure. However, no data transmission system is 100% secure, so we cannot guarantee the absolute security of your information.
06 Your rights
Depending on your location, you may have rights regarding your information, such as:
Request access to or correction of your personal information.
Request the deletion of your information, subject to certain legal limitations.
Object to the processing of your information or request restrictions on it.
Request a copy of your information in a structured, commonly used and machine-readable format.
To exercise these rights, please contact us at info@formacionpsicoterapia.com.
07 Data retention
We will retain your personal information for as long as necessary to provide our services, comply with legal obligations or resolve disputes.
08 Cookies and similar technologies
We use cookies to improve your experience on our website. You can manage your cookie preferences through your browser settings. Please consult our Cookie Policy for further details.
09 Links to other websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites.
10 Consent to receive electronic communications
In accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, the Law on Information Society Services and Electronic Commerce (LSSI-CE) and other applicable regulations, by subscribing to the formacionpsicoterapia.com newsletter or participating in studies or surveys offered on this website, the user gives their express, free and informed consent to receive electronic communications from Foro Internacional para la Formación en Psicoterapia S.L. B21869797, via the email address info@formacionpsicoterapia.com.
User rights and unsubscribing from communications
The user may withdraw their consent at any time and exercise their rights of access, rectification, erasure, objection, portability and restriction of the processing of their data by sending an email to info@formacionpsicoterapia.com with the subject line "Unsubscribe from Communications".
The entity responsible for data processing undertakes to comply with the obligations established by current regulations and to ensure the security and confidentiality of users' personal data.
11 Updates to this policy
We may update this Privacy Policy periodically. Any changes will be published on this page, and the date of the last update will be indicated at the end of the policy.
12 Contact us
If you have questions or concerns about this Privacy Policy, you may contact us via:
Would you like to exercise your rights?
Write to us to access, rectify, erase or port your personal data. We will respond within 30 days as required by the GDPR.
Contact our privacy team →