01 Purchase
By purchasing a course or resource at Formación Psicoterapia, the user acknowledges that the certificates obtained do not qualify the holder to treat patients in any area of mental health. The courses are intended for the professional training and development of psychotherapists.
02 Returns and exchanges
As the products offered are digital and immediately accessible, we do not accept returns once access to the content has been granted. However, if you experience technical difficulties that prevent you from accessing the course or resource, you may contact us at info@formacionpsicoterapia.com within 14 days of purchase. We are committed to resolving any access issues or, if necessary, offering an alternative solution.
03 Refunds
Refunds are processed solely in cases where access to the purchased content cannot be provided due to technical issues not attributable to the user. The refund will be issued using the same payment method used for the original purchase. Refunds will be processed within 7 business days of receiving the corresponding request.
04 Payments
We accept payments by credit card, debit card and PayPal. All payments are processed through secure, encrypted payment gateways to ensure the safety of your data. Prices are listed in euros and are subject to change without prior notice. However, any price change will not affect orders already placed.
05 Security
At Formación Psicoterapia, we implement advanced security measures to protect your personal data and financial information during the payment process. We use SSL encryption technologies to ensure that all transmitted data remains secure.
06 Warranty
Our digital products do not carry a warranty in the traditional sense, as they consist of online training content. However, if you experience difficulties accessing the courses or resources purchased due to technical failures, we are committed to resolving them promptly. If the issue cannot be resolved within a reasonable timeframe, a full refund of the amount paid will be processed.
Do you have questions about your purchase?
Write to us and we will respond within 48 business hours.
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